CCTV Provision Review- Worcester City

After my eagerly anticipated visit to the CCTV facility on Friday 3^rd August 2012, I am pleased to state that I was impressed with the level of service that we are offering. There is 24 hr Coverage 365 days a year at the centre & the quality of the Images are very high. The data transfer rates are exceptionally high, with the final refresh rate delay being in milliseconds to negligible.

The service is exceptionally well run and key incident hot spots are known to the CCTV operators who monitor them constantly. Members of the public should feel safe and secure in the knowledge that our CCTV network is maintained to a high standard and regular servicing/checks are done in order for the network to be running at optimum levels. The new maintenance contractor Delaware have done a very good job after taking over from Integral on May 1^ST, whilst making efficiency savings in the process.

There is regular contact with the Police and a high level of co-operation and cohesion exists between the two, which only acts to enhance the service that citizens of the city receive and I commend the Police and CCTV operations team in Pershore for this.

I will be looking for ways of improving the level of service on offer and one area in particular I shall be targetting is for a direct radio link for the CCTV room.

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